Legal · Privacy

Privacy Policy

Last updated: 15 May 2026

VAPE CLUB ("we", "our", "us") respects your privacy. This Privacy Policy explains what information we collect when you visit or purchase from vapeclubeg.com, how we use it, and the choices you have.

1. Information We Collect

When you place an order or interact with the site, we may collect:

Contact details: name, phone number, delivery address.
Order data: the products you bought, quantity, total, payment method (Cash on Delivery or InstaPay).
Technical data: browser type, device type, IP address (for fraud prevention and analytics).
Age confirmation: we record only that you confirmed being 21 or older — never your date of birth.

We do not collect or store credit card numbers, bank account numbers, or passwords on our servers. All admin passwords are stored using one-way bcrypt hashing.

2. How We Use Your Information

To process and deliver your orders.
To contact you about your order via phone or WhatsApp.
To enforce age verification (sales restricted to persons aged 21 and over).
To improve the website and detect abuse.

3. Cookies and Local Storage

We use browser localStorage and sessionStorage to remember your cart, language preference, and age confirmation. We do not use third-party advertising cookies. If we enable analytics, we use privacy-respecting tools that anonymise IP addresses.

4. Sharing Your Data

We share order data only with the parties needed to fulfil your order — for example, the courier delivering your package. We never sell your data.

5. Data Storage and Security

Order and account data is hosted on Supabase (PostgreSQL) with row-level security. Images are hosted on Cloudinary. Transport between your browser and our servers is encrypted (HTTPS / TLS).

6. Your Rights

You have the right to ask us to:

Confirm what data we hold about you.
Correct inaccurate data.
Delete your order history (after legal retention periods expire).

To exercise these rights, contact us via WhatsApp or the contact details on the homepage.

7. Age Restriction

This site is intended only for adults aged 21 and over. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision.

9. Contact

For privacy questions, contact us through the WhatsApp button on the site.